Terms of Service

1. Acceptance of Terms

By accessing or using Vacaiplan (the "Service"), operated at vacaiplan.com, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Vacaiplan is an independent monitoring and alert service that checks publicly available theme park reservation availability and notifies you when openings match your criteria. The Service:

• Monitors reservation availability for dining, experiences, and events at supported theme parks
• Sends alerts via SMS, email, or push notification when availability is found
• Does not make bookings, access your park accounts, or guarantee availability

3. No Affiliation

Vacaiplan is an independent third-party service. We are not affiliated with, endorsed by, or in any way officially connected with The Walt Disney Company, Universal Parks & Resorts, or any of their subsidiaries or affiliates. All park names, trademarks, and service marks are the property of their respective owners.

4. Eligibility and Account Registration

You must be at least 18 years old to use the Service. By creating an account, you represent that you are at least 18 years of age. You agree to provide accurate information and keep your account credentials secure. You are responsible for all activity under your account.

5. Subscriptions and Payments

Paid features require a subscription. Payments are processed by LemonSqueezy, our merchant of record. By subscribing, you agree to:

• Pay the applicable subscription fees as displayed at the time of purchase
• Automatic renewal at the end of each billing period unless you cancel before the renewal date
• All fees are non-refundable except as expressly required by applicable law — cancellation takes effect at the end of the current billing period with no prorated refund for the remainder

We reserve the right to change subscription pricing with 30 days' notice. Price changes do not affect your current billing period.

Auto-Renewal Disclosure: Paid subscriptions automatically renew at the end of each billing period at the then-current rate unless you cancel before the renewal date. You will receive a confirmation email at the time of purchase detailing your renewal terms. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period and you will not be charged for the next period.

6. SMS Alerts and TCPA Consent

By providing your mobile phone number and enabling SMS alerts, you expressly consent to receive automated text messages from Vacaiplan at the number you provide. These are transactional service messages (availability notifications), not marketing messages.

• Message frequency: varies based on the number of alerts you configure and availability changes at monitored experiences
• Message and data rates may apply depending on your carrier and plan
• To opt out: reply STOP to any message. You will receive a one-time confirmation, after which no further SMS will be sent. You may also remove your phone number in account settings at any time.
• For help: reply HELP to any message, or contact support@vacaiplan.com
• Providing a phone number is optional and is not required as a condition of purchasing any subscription or using the Service
• Carriers are not liable for delayed or undelivered messages

STOP opt-outs are processed automatically at the carrier level via AWS SNS. You may also opt out at any time through your account settings by removing your phone number.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any park's terms of service
• Attempt to reverse-engineer, decompile, or extract source code from the Service
• Use automated tools to access the Service beyond normal app usage (scraping, bots)
• Resell, redistribute, or commercially exploit availability information obtained through the Service
• Share your account credentials or allow multiple people to use a single account
• Interfere with or disrupt the Service or its infrastructure
• Use availability data obtained through the Service for commercial purposes without prior written permission

8. Availability, Accuracy, and Disclaimer of Warranties

We strive to provide accurate and timely availability information, but we cannot guarantee:

• That availability will still exist when you attempt to book — reservations can be claimed by other guests at any time
• 100% uptime or uninterrupted service — maintenance, third-party outages, or changes to park systems may cause temporary disruptions
• Completeness of monitoring — some experiences or time slots may not be detected

Reservation availability data is sourced from third-party systems that may change without notice. Receiving an alert does not guarantee that the reservation will still be available when you attempt to book. Always verify availability directly through official park booking systems.

DISCLAIMER OF WARRANTIES: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. VACAIPLAN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES; IN SUCH JURISDICTIONS THIS DISCLAIMER APPLIES TO THE MAXIMUM EXTENT PERMITTED BY LAW.

9. Limitation of Liability

To the maximum extent permitted by law, Vacaiplan and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to:

• Loss of profits, revenue, or anticipated savings
• Loss of data or goodwill
• Travel expenses or missed reservations
• Personal injury or emotional distress
• Any damages arising from reliance on availability data provided by the Service

This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise), even if Vacaiplan has been advised of the possibility of such damages.

Our total aggregate liability for any claim related to the Service shall not exceed the amount you paid for the Service in the 12 months preceding the claim, or $50, whichever is greater.

10. Indemnification

You agree to defend, indemnify, and hold harmless Vacaiplan, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your use of or access to the Service
• Your violation of these Terms
• Your violation of any third-party right, including any intellectual property or privacy right
• Any claim that your use of the Service caused damage to a third party

11. Termination

We may suspend or terminate your account at our discretion if you violate these Terms. You may delete your account at any time through your account settings — all personal data will be permanently removed. Upon termination, your right to use the Service ceases immediately. Sections 8–15 survive termination.

12. Force Majeure

Vacaiplan shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to:

• Changes to or discontinuation of third-party theme park reservation systems or APIs
• Actions taken by theme park operators to block or restrict data access
• Cloud infrastructure outages (AWS or other hosting providers)
• Natural disasters, pandemics, or government-mandated park closures
• Internet service disruptions or telecommunications failures

During any such event, your subscription will remain active but affected Services may be temporarily unavailable.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the effective date. For material changes, we will also notify you by email at least 14 days in advance. Continued use of the Service after changes constitutes acceptance.

14. Dispute Resolution and Arbitration

IMPORTANT: PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS AND REQUIRES INDIVIDUAL ARBITRATION OF DISPUTES RATHER THAN JURY TRIALS OR CLASS ACTIONS.

Except for disputes involving alleged violations of intellectual property rights or requests for emergency injunctive relief, you and Vacaiplan agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") through binding individual arbitration rather than in court.

CLASS ACTION WAIVER: YOU AND VACAIPLAN EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A DISPUTE PROCEEDS IN COURT, YOU AND VACAIPLAN EACH WAIVE ANY RIGHT TO A JURY TRIAL.

Arbitration shall be conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (available at www.adr.org). The arbitration shall take place in Orange County, Florida, or at your option by video conference. Vacaiplan will pay AAA filing fees for claims under $10,000.

This arbitration agreement does not apply to: (a) claims within the jurisdiction of small claims court; or (b) requests by either party for injunctive relief to prevent unauthorized use of the Service or infringement of intellectual property rights.

30-Day Opt-Out: You may opt out of this arbitration agreement by emailing support@vacaiplan.com with the subject "Arbitration Opt-Out" within 30 days of first creating your account. Opting out does not affect any other provision of these Terms.

15. Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

For any Dispute not subject to arbitration under Section 14, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Orange County, Florida.

16. Contact

Questions about these Terms? Contact us at support@vacaiplan.com